Video Documenting & Disseminating Your Provider's Best Practices, Behavioral Insights, Teaching Moments, Optimized Communications and Self-Care with the goal to :
Increase Provider/Patient Satisfaction - Reduce Compassion Fatigue -
Mitigate Burn-out - Improve HCAHPS Scores
a product of Bob Becker Communications
Increase Provider/Patient Satisfaction - Reduce Compassion Fatigue -
Mitigate Burn-out - Improve HCAHPS Scores
a product of Bob Becker Communications
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I love the concept.
The approach that you are taking with the emotional connection to patient care. Tapping into emotional intelligence to drive change is brilliant. - Timothy Scherer, MD, Chief Medical Office, Southern New Hampshire Medical |
What a wonderful program!
I thoroughly enjoyed watching the videos and look forward to watching this concept flourish. Congrats on a job well done. John M. Murphy, M.D. President & Chief Executive Officer Nuvance Health |
Thank you for what you do.
So much value! You're a natural educator. and your videos are revolutionary in medical training - Jose Mendez, Medical Director, Sleep Disorders, Nuvance Health, Danbury Hospital, |
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Your work reminds us
that medicine is fundamentally about caring for patients at the time of their greatest need, even as medicine is increasingly subject to regulatory and corporate forces. We need to be constantly reminded of that. Thank you. Charles Herrick - Chair of Psychiatry, Danbury Hospital, Nuvance Health |
You're truly making a difference
and helping others. and ourselves, by getting this information out. There's a big push toward mitigating provider burn out and maintaining and promoting wellness. How great to hear from my colleagues who live this every day. Brian McCambley, DHSc, PA-C, Director, Advanced Practice Providers (APPs) in Emergency Medicine, Nuvance Health |
Your plan could be...
SO beneficial to SO many people!!! Great job! This is wonderful. Love the idea of spreading the word through health care providers who have “been there”. There are some great learning tips in all of it! - Julie MacMillan, APRN, Critical Care Nurse as Palliative Care Coordinator |
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I’ve learned that people will forget what you said, people
will forget what you did, but people will never forget how you made them feel. – Maya Angelou |
Examples of Medical Educational Resources contributing to Better Communications & Better Outcomes
(interviewees have given permission to share these insights)
(interviewees have given permission to share these insights)
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A loving silence often has far more power to heal and connect
than the most well-intentioned words. - Rachel Naomi Remen |
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The physician should not treat the disease but the
patient who is suffering from it. - Maimonides |
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PDF & PODCAST Resources
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Download MER 'At-A-Glance' PDF
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Click for MER Podcast example
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