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   Provider Best-Practice  Content-Building & Distribution
Compassion/Empathy Exemplified
- Teaching Moments
Behavioral Insights - Optimized Communications - Self-Care    

All to increase Provider & Patient Satisfaction,
Reduce Compassion Fatigue
Mitigate Burn-out
& Improve HCAHPS

a product of Bob Becker Communications

I love the concept.
The approach that you are taking with
the emotional connection to patient care taps  into emotional intelligence to drive change.
 It's brilliant.

  -  Timothy Scherer, MD, Chief Medical Office, Southern New Hampshire Medical
What a wonderful program!
I thoroughly enjoyed watching the videos and look forward to watching this concept flourish. Congrats on a job well done.

John M. Murphy, M.D.
President & Chief Executive Officer
Nuvance Health


Thank you for what you do. 
So much value! You're a natural educator. 
and your videos are revolutionary in
medical training

- Jose Mendez, Medical Director, Sleep Disorders,      
Nuvance Health,  Danbury Hospital,


 Your work reminds us
that medicine  is fundamentally about caring for patients at the time of their greatest need, even as medicine is increasingly subject to regulatory and corporate forces. We need to be constantly reminded of that. Thank you.
Charles Herrick - Chair of Psychiatry, 
Danbury Hospital,  Nuvance Health

  You're truly making a difference
and helping others. and ourselves, by getting
this information out.  There's a big push toward
mitigating provider burn out and maintaining
and promoting wellness. How great to hear
from my colleagues who live this every day.

Brian McCambley, DHSc, PA-C, Director, Advanced Practice Providers (APPs) in Emergency Medicine, Nuvance Health

Your plan could be...
 so beneficial to SO many people!!! Great job! This is wonderful. Love the idea of spreading the word through health care providers who have “been there”. There are some great learning tips in all of it!
- Julie MacMillan, APRN, Critical Care Nurse as Palliative Care Coordinator

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I’ve learned that people will forget what you said, people
will forget what you did, but people will never forget
                                   how you made them feel.
   – Maya Angelou


Teaching, Coaching & Exemplifying 

Commitment - Teamwork -  Values - Empathy - Compassion - Community - Self-care
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Teaching, Coaching & Exemplifying 

Patient Engagement - Communications -
Mitigating Compassion Fatigue & Burn-out


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A loving silence often has far more power to heal and connect
than the most well-intentioned words.
  -
Rachel
Naomi Remen

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The physician should not treat the disease but the
                        patient who is suffering from it.   
- Maimonides

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Time is really the only capital that any human being has,
                and the only thing he can’t afford to lose
.
--Thomas Edison, inventor
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PDF & PODCAST Resources
 Download MER  'At-A-Glance'  PDF
mer__pdf______at-a-glance.pdf
File Size: 231 kb
File Type: pdf
Download File

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Click for MER Podcast example
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Dedicated to helping you preserve and share your organization's best-practices, teaching resources and behavioral insights
203 743-7313 office     203 300-1535 cell
​www.bobbeckercommunications.com 

bobbeckermarketing@gmail.com

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